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4.7

/5

Use of website practicality 1 5
Quality of service 1 5

NO PAYMENT METHOD SELECTABLE

USELESS 0/5 TRIED ON MOBILE AND PC ON SEPERATE NETWORKS AND DIFFERENT BROWSERS

Apr 12, 2021
Use of website practicality 1 5
Quality of service 1 5

Delayed packaging = delayed Delivery

I previously bought an S-WORKS frameset from Lordgun. No issues. So I bought a Helmet, a separate order, paid approx. €14 for delivery, on a Monday. Used the track your order link and was told it would be here 5 days later. Never arrived... very annoyed. Won’t be buying from here again!

Apr 02, 2021
Use of website practicality 5 5
Quality of service 1 5

No payment method

I'd like to buy some thing but can't because there's no payment options, will go somewhere else!

Mar 11, 2021
Use of website practicality 1 5
Quality of service 1 5

No options to pay

When you reach the checkout page there is no options to pay

Mar 07, 2021
Use of website practicality 3 5
Quality of service 5 5

Payment options do not display

I tried buying something last night but when asked to select payment method no options display..... I tried various times but nothing displayed or presented as a list to select from I am using latest Chrome browser.

Mar 06, 2021
Use of website practicality 5 5
Quality of service 4 5

Snel geleverd 7 dagen

Binnen 7 dagen in huis. Geleverd vanuit italie dus geen invoerkosten bij levering in eu. Service nog geen gebruik van gemaakt

Feb 24, 2021
Use of website practicality 5 5
Quality of service 2 5

Good prices at a cost

A deals is great, but beware Lordgun are based in northern Italy and you order takes a while to get to the UK with Brexit delayed postage! If you try and contact them... you may get a untimely response ... if one at all! But happy with purchases when they arrived ... eventually!

Jan 27, 2021
Use of website practicality 3 5
Quality of service 1 5

Have not received my item.

Place order from your website since 5/1/21 and the delivery option I choose was "Singpost 7-10days" And it has been more than 2 weeks, no trace of it leaving Italy, have not receive my parcel yet. Tried contacting Lordgun and Poste Italiane, yet couldn't get a conclusive answer on the status of my parcel. Front what I felt, very poor communication and seems to have no interest to serve customer at all. That's why I got from them, Very Very DISAPPOINTED. Please follow up on my purchase that I have yet to receive it. 21.594.567.509

Jan 26, 2021
Use of website practicality 4 5
Quality of service 5 5

Fast efficient service (despite Brexit)

I ordered a Zycle Pro Turbo trainer on the 14th January. It was dispatched on 15th January and was delivered to me in UK on 20th January. I was kept informed of progress by LordGun and FedEx. This product and similar were not available in UK. I was a bit concerned about ordering from LordGun as there were a number of negative reviews and I was worried about possible Brexit and Covid related problems, but the only issue was charges by the courier for handling import taxes and duties. I may have paid a little more than I expected but I am happy with the fast delivery and am loving the product. I did not vote for Brexit and at the moment the only outcomes I see are negative.

Jan 24, 2021
Use of website practicality 1 5
Quality of service 1 5

Pay the extra tenner

I ordered a shimano SLX brake set and received two rear brakes, (two right hand brake levers). When there is a problem, don.t expect them to sort it out quickly and professionally. Each Email you send them, will take them at least 24 hours to respond, often 48 hours. It took them 7 days just to send a returns label. Which was a customs form only. Avoid this company and don't get sucked in with their prices. There is a reason they're cheap.

Jan 18, 2021