Purchased a Colnago C64 smooth transaction excellent prices and outstanding communication! John kept me informed and answered any question I had promptly. Frame arrived safely and packed extremely well. Highly recommend!!May 21, 2019
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Great price on bike components, dispatched and tracked to the UK and received quicker than expected, Thank You.May 20, 2019
One of the few places to still have these in black sidewall 700x25's. Excellent price and quick shipping to the US.May 01, 2019
lordgun was perfect. everything right.the negative part was in colombia. In addition to the customs taxes, I had to pay nationalization costs plus the IVA of the nationalization costs, in total the DIAN (tax office in Colombia) charged 33% of the value of the purchase. if I had bought my articles in Colombia would have left me much cheaper.Apr 24, 2019
Ordered a number of products a couple of weeks ago which I received. After only 3 uses the Specialized Bottle Cage broke so I contacted Lord Gun expecting a replacement or refund. I have had the same bottle cage previously and it has never broken. Lord Gun tried to pass problem onto Specialized and have not offered to resolve the issue. I will not be using them again will instead use reputable companies with proper customer service. Beware!Apr 24, 2019
Response from our Staff
Good day, thank you for leaving us feedback regarding your shopping experience. Following the complaint, we have carried out further internal checks. The customer has been contacted in a formal way, as our warranty process explained in the Terms and Conditions, all warranty procedures are handled through the official supplier, thereby the supplier does not recognize the broken bottle cage as a defect and therefore will not replace the item. We do apologise for this inconvenience.
I have been looking for particular chainring for months. It looks like Lordgun had the only one in the whole solar system. I ordered it on April 16 and received on April 19, early morning in my US home.
Thank you very much.
I will use and recommend this website to all my friends, a brilliant service, it only took two days to arrive amazing well done.Apr 12, 2019
I’ve now placed three expensive orders and can’t fault the service provided.
Every set is hassle free, you’re updated throughout the delivery process and everything has been securely packed.
Order with confidence, best thing is, they’re the cheapest about!
Ordered a mountain bike
Fast delivery from Italy and good communication from start to finish cannot fault lordgun
Ordered Sunday and arrived Friday using standard delivery. Did not appreciate site was in Italy and tracking did not appear to work. Cannot fault speed or packaging. Will use again, saving was very goodApr 06, 2019
Response from our Staff
Good day, thank you for leaving us your kind feedback. Feedback is very important to us as this helps us improve the customers shopping experience. A request has been forwarded to our Technical department to see if we can resolve the issue in regarding the tracking communication. Best Regards