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4.7

/5

Use of website practicality 4 5
Quality of service 5 5

Mirror Saddle

Saddle arrived in Kuwait in just a few days - was well impressed..... Thanks ps. WOW, super comfy

Aug 01, 2020
Use of website practicality 5 5
Quality of service 5 5

Perfect service/ delivery

Ordered s- works mirror saddle, then checked reviews and was slightly worried about some neg ones- but all responded to. 24 hours later my sought after saddle turned up ... from Italy!! You cannot get one in the Uk until December- great service- would not hesitate to do business with again

Jul 31, 2020
Use of website practicality 1 5
Quality of service 1 5

Disgusting service, it deletes my reviews

This store sells goods without the original packaging, which cannot confirm that the goods are genuine or not stolen. If you need this thing, it is better to contact aliexpress, it is twice cheaper there and without the original packaging, as here. In China, there is a so-called night shift that collects defective goods withdrawn from sale or stolen from a factory and illegally sold in Europe through well-known stores. A product that does not have the original packaging cannot guarantee the originality of the goods or be damaged, as only the original packaging guarantees the safety of the original goods and no damage during delivery. Under the Consumer Act 2015, the consumer is entitled to full refund, including delivery, if the product was delivered damaged or without the original packaging, which guarantees the quality of the product or if it does not look like the image on the website. this store sneezed under European law and consumer rights he robbed me and did not return all the money that he ignores the 2015 act. I bought it through a master card so that I had protection against scammers like this store, I just thought you could do without these compliments, but I was wrong to try to buy the product here.

Jul 30, 2020
Use of website practicality 1 5
Quality of service 1 5

Terrible service

Terrible experience with this company ordered A Kenevo expert ,wouldn’t give me a invoice after they took money from my card .Then tried saying I was not vat registered when I am why else would I want one . Waited months then close to delivery date I have a email saying it could be months before it would arrives and if I cancel it could take a month to get my money back very disappointed

Jul 27, 2020
Use of website practicality 5 5
Quality of service 5 5

Brilliant service & value for money!!!

Ordered an S-Works frameset at 60% off list on Monday evening, from Italy, & it was in the house, Yorkshire, UK, by Friday lunchtime!! Fabulous service & value for money. Highly recommended!

Jul 26, 2020
Use of website practicality 4 5
Quality of service 5 5

Happy Cyclist!

LordGun provide a quality service. My brakes arrived well packaged within a couple of days from Italy to UK. I'll definitely be using LordGun again... well done!

Jul 17, 2020
Use of website practicality 5 5
Quality of service 5 5

what a level of service

i can not get over the service received, placed an order 25/06 my package arrived this morning (29/06) to Swindon UK. The communication have from Lordgun has been excellent. Will definitely be using again.

Jun 29, 2020
Use of website practicality 5 5
Quality of service 5 5

Fantastic Customer Service, Store and Product Range

If you are looking for the quality and excellence of the Italian Brands, this is the place to shop in. My products were shipped and arrived faster than any other online store I used to go for cycling apparel. The range and variety is impressive, and you can buy handmade, traditional brands that are very difficult to find elsewhere, not to mention the prices and sales are generous as well. I am very satisfied with the service and happy to get to know Lordgun Company. Keep this way!

Jun 28, 2020
Use of website practicality 4 5
Quality of service 5 5

Had hard to find Vittoria Agarro tires...

I was able to find some Agarros in 29" 2.35 to try at a great price. I went ahead and ordered some Barzos as well. Even though shipping was expensive, the overall price paid was very reasonable due to the item prices. Delivery was through DHL and quite prompt. Very pleased and will use Lordgun again for bike component purchases.

Jun 24, 2020
Use of website practicality 5 5
Quality of service 5 5

Mavic wheel order

I was nervous ordering some wheels from a company I didn’t know of and from a different country, however I am very impressed not only was the product 23% cheaper then the rrp, I paid £5 for a 3-6 day delivery and the wheels were at my door in just under 3 days! Couldn’t ask for a better service will be ordering from them again for sure.

Jun 22, 2020

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