Really a great jersey, not tried it out yet but it fits like a glove. 5 stars all round.Sep 18, 2018
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Having placed my order I was kept informed all the way to delivery. The item was packaged very well, and it arrived very quickly from Italy. Cannot fault LordGun on this transaction and service - excellent!Sep 15, 2018
prix très corrects et livraison rapide.merci.Sep 08, 2018
If you do find out what your customers want. Not what you want to sell.
For me I would buy light pants not shorts with UV protection at least 50+ as they are not to find on internet.
If you want to know about a potential group of customers that each year will grow due to the way we treat the planet: People with skin cancer. I ride only after sundown since I had surgery, but in order to stay fit and that way fight the disease I have to get exercise so I can stay healthy.
Before I was riding in the mountains at least 30 hours weekly now it is less.
Still I spend not a little on equipment and the rest of my family are also fond of cycling.
So find out what your customers want in order to sell more and do not try to sell just what the Chinese are offering cheaper anyway. Quality and reasonable prices plus the right items is a correct direction.
Response from our Staff
Good day, thank you for leaving us feedback. Feedback is very important to us as this helps us improve the customers shopping experience. A request for this specific product has been forwarded to our buyers department to see if it is possible to source these garments. Best Regards
Wow, saddle arrived within a couple of days to the UK great service thanks.Aug 30, 2018
Order placed on 1st Aug 2018, now 28 Aug, the package still in somewhere i don't know....keep chasing lordgun during these weeks, the CS keep telling me to wait, they promised to provide feedback but obviously they broke their promise. i've been ordering stuff from many site but this is the first time i face this problem (this is totally unacceptable), it is simply you paid for the product, you didn't get the product and you didn't get any refund.....
the status right now is lordgun disappeared with no feedback even you chase their CS in every single channel. no feedback on the package and the refund status....if you are going to purchase in this site, think twice...
Response from our Staff
Good day, thank you for leaving us feedback regarding your shopping experience. Following the complaint we have carried out further internal checks. The customer has been contacted and LordGun has replied to every single email. The postal service has a 40 day technical time period needed for postal anomalies to be resolved. A full refund has been placed on our behalf since no response from the postal service on the 12/09/2018. We do apologise for this inconvenience.
I purchased a Vanquish Giro Helmet but the visor was broken and no UK based company could provide a replacement other than Evans who said it would be November. I found Lordgun on google and although they are based in Italy they could get it to me in 5-8 days. However, it took 3!!! The price wasn't far off the UK price. Excellent Service, Excellent communication and I have my helmet back...Thank youAug 22, 2018
Provided an item that was going to take weeks to get in the UK, at a price that was cheaper than I could get in the UK,Aug 20, 2018
Fast delivery to the UK no problems.Aug 13, 2018
Fantastic online help RE ordering procedures. Very easy payment process too.
Product dispatched fine, and constant email updates helped, albeit slightly behind what had already happened! Sadly, the UK postal service did not take onboard my comments about leaving with trusty neighbours (just ring their bell!). This meant traipsing out to the local post office to collect. Not the end of the world but a little inconvenient.