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Use of website practicality 1 5
Quality of service 1 5

Fake tyres

Ordered a pair of Continental 29er Race King black chilli tyres, what arrived a few days later were the worst counterfeit Continental tyres you could imagine. Very cheap badly made tyres with poor quality Continental logo’s on the sidewall.
Waiting now for a response regarding a full refund and looking for Continental’s customer service address to see if they would like to see what crap Lordgun are trying to pass off as their quality products.

Mar 21, 2019
Use of website practicality 5 5
Quality of service 5 5

Excellent service.

Ordered for the first time on Sunday, updated on my order daily and my parcel arrived today (Wednesday)
Great site and great service.

Mar 20, 2019
Use of website practicality 1 5
Quality of service 1 5

Poor Experience

Ordered a Maxxis Assegai 2.5 WT EXO Max Grip as per website description. DH casing sent instead. Sort out your listings guys the difference between EXO and DH casings are significant. Waste of my time and money.

£2 handling charge for PayPal is underhand too. Bad experience I won't be back

Mar 20, 2019
Use of website practicality 5 5
Quality of service 5 5

Excellent

Brilliant service

Mar 11, 2019
Use of website practicality 5 5
Quality of service 5 5

Excellent Site and Fast Delivery

I recently order the Uvex Jakkal MTB helmet. Delivery was fast and product was delivered in perfect condition. Will definitely buy from Lordgun again!

Feb 22, 2019
Use of website practicality 3 5
Quality of service 1 5

Late delivery

Late delivery of item and I had paid extra delivery, emailed Lordgun once Friday then Monday it's now Tuesday and still no response, not good asking for people's feedback and giving a bad service

Feb 12, 2019
Use of website practicality 4 5
Quality of service 5 5

Excellent service

Website looks good and service is excellent. For the website I'd suggest enabling the accountholder to keep a "wishlist": a list of bookmarked products on the website.

Jan 21, 2019
Use of website practicality 5 5
Quality of service 5 5

Great product, fast, free delivery to u.k.

Ordered a Truvativ descendant carbon handlebar from Lordgun. Best price on the net with quick free delivery. Very happy. Thanks.

Jan 09, 2019
Use of website practicality 5 5
Quality of service 5 5

A web shop that is as satisfactory as expected

After a while, I bought some goods from LordGun. As expected, the delivery speed was fast and well-packaged, so the item arrived safely to me. The site's efforts to enhance consumer satisfaction in the purchase process are remarkable. It would be the best if the shipping cost competitiveness is increased in the non-EU region.

Dec 29, 2018
Use of website practicality 5 5
Quality of service 5 5

Professionals

Excellent and very fast service.
Recommend
Zbigniew POLAND

Dec 20, 2018

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