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4.7

/5

Use of website practicality 1 5
Quality of service 1 5

The appear to be ignoring messages regarding items not received

Ordered item in December and no trace of it leaving Italy. I've tried four times to elicit a response but no reply from them. Extremely poor service

Jan 13, 2021
Use of website practicality 1 5
Quality of service 1 5

Poor communication

I have sent 2 contact forms chasing Order 20.162.279.691 but no reply! I had to chase FedEx to be told the item is 'lost'. I have the correspondence for this. Please could I have a refund for the order that was placed on 14/12/2020. Thanks

Jan 07, 2021
Use of website practicality 3 5
Quality of service 3 5

Item still ITALY.

Website makes out as if it’s shipping from the U.K Close to 2 weeks later it’s not even left ITALY. Absolute joke.

Jan 07, 2021
Use of website practicality 4 5
Quality of service 5 5

Brilliant service just after Brexit!

Who said Brexit screws everything up?! Ordered Saturday evening 2nd January 2021. Dispatched Monday 4th January 2021. Delivered to UK Tuesday 5th January 2021 -amazing! Well done, I will use you again! Very happy. Mark - UK

Jan 05, 2021
Use of website practicality 5 5
Quality of service 5 5

Very happy

Ordered a pair of Vittoria tyres which I was struggling to get due to stock levels. Arrived a couple of days later, no hassle with good comms from LordGun. Would reccomend and will buy from them again. Also decent pricing!

Dec 30, 2020
Use of website practicality 4 5
Quality of service 2 5

Hidden Charge

I am satisfied with the product but the service makes me mad due to extra bill of 57 SAR during FedEx delivery without prior notice.

Dec 30, 2020
Use of website practicality 5 5
Quality of service 5 5

Excellent service

Ordering from non uk I was concerned however, after doing research decided to purchase a Garmin 1030 as the price was excellent. Fast delivery in under a week and just in time for Xmas. Will definitely be using again and recommending to others

Dec 29, 2020
Use of website practicality 1 5
Quality of service 1 5

No reply to question

No answer to 5 questions and my negative feedback has been deleted

Dec 24, 2020
Use of website practicality 5 5
Quality of service 5 5

Amazing service

I ordered some break pads over the weekend. Ordered arrived via FedEx on Tuesday of the following week. Excellent lead times and great pricing. Will definitely buy from Lordgun again

Nov 10, 2020
Use of website practicality 5 5
Quality of service 5 5

Absolutely fantastic

Bought some Vittoria MTB tyres, sealant and valves. All considerably cheaper than the uk. Paid for fed ex delivery and arrived on the exact day promised and all items were perfect.... what more could you ask for. Absolutely spot on and will definitely be using again. Well done & Thank you !

Nov 04, 2020

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