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Everyday we do our best to guarantee our customers:

  • Fast shipments
  • Product Warranty
  • After sales service
  • Competitive prices



Use of website practicality 4 5
Quality of service 3 5

One of the best bargins

Good prices, nice offers and ok selection of equipment. I was missing a few things, but hope they will be in stock next time I visit the site. Bought a SRAM chain, but was surprised to receive it in a normal greasy plastic bag - not in an original package.

Jan 17, 2020
Use of website practicality 4 5
Quality of service 5 5

So far VERY good!

I'm in the UK so I'm maybe taking a bit of a risk by ordering a bike from Italy. Communication has been excellent. Questions I asked about the bike I was ordering were answered quickly and in full and in perfect English considering they are an Italian Company. Following the order I was given about 24 hrs to cancel if I'd changed my mind. My bike was dispatched the day following the order - bank transfer may not have arrived with them on the same day so very pleased with that. Now it remains to be seen if and when the order arrives here by UPS and if there are any problems or complications. I'll edit this feedback or send another to let you know how it goes.

Jan 14, 2020
Use of website practicality 5 5
Quality of service 5 5

Fantastic competitive price shipped to the UK Tufo Extreme 29er Gluing tape unable to source in the uk Thanks Lord gun

Great quick postage to uk. Easy pay with PayPal. Very competitive pricing for Tufo 29 er Gluing Tape Thanks lord gun

Jan 12, 2020
Use of website practicality 5 5
Quality of service 5 5


I cannot believe how fast my parcel arrived. And from Italy!!!! Excellent service. Thank you.

Dec 06, 2019
Use of website practicality 5 5
Quality of service 5 5

UK user very pleased with service

Lordgun was the only EU company that stocked both wheel and brake parts I needed. I opted for tracked delivery and items arrived correctly and within 3 days. It was also very useful to see stock levels on each item page. I will definiteoy use Lordgun agsin, thank you.

Dec 04, 2019
Use of website practicality 5 5
Quality of service 5 5

Highly recommended bikeshop...

Surfing the internet for a good deal on a Roval wheelset, I found Lordgun. I had never heard about the shop before. But I saw that they had the Roval CLX50 disc wheelset at a very favourable price; and a very cool limited edition with white logos; something I thought was for the pros only. Unfortunately, the wheelset was out of stock but I used the “stock alert notification”-function and shortly after, on Friday Oct 11, I received an e-mail saying the set was back in stock. Only one was in stock so I reacted instantly and sent an order. On Tuesday Oct 15 I received the wheelset, only 2 working days later. While the wheelset was in transit from Italy to Denmark, I received plenty of mails with track and trace details. I will definitely use Lordgun again and the shop has my highest rekommendation. Heavymike, Denmark.

Nov 03, 2019
Use of website practicality 2 5
Quality of service 1 5

Delivery slow

Having placed an order and it processed on 23rd October, no update on website and no order received yet.cant seem to get any response. I am afraid if I had known it was coming from Italy and going to take this long I would have gone elsewhere and will do in future. In fact, I later placed an order with Merlin Cycles and have already received it within 2 days.

Nov 01, 2019
Use of website practicality 5 5
Quality of service 5 5

First Class Service

First Class service,organised and prompt delivery......faster turnaround than some of our UK websites,fantastic !!......Thanks LORDGUN

Oct 21, 2019
Use of website practicality 3 5
Quality of service 1 5


After reading some of your feedback messages I also have problems with my order ,I placed an order on the 23rd Sept an was dispatched to delivery agent on the 25th Sept again on 25th it was dispatched to UK but now there is no further tracking information and when I contacted lordgun the reply comes back in Italian?. Surely there is some sort of update from the 25th as sites are royal mail and sda? Your sales prices and offers are good but I would consider paying the extra with other sites as I find your delivery services shocking time wise even with your advert saying procession orders placed before 12.00 will be shipped out same day .

Oct 06, 2019
Use of website practicality 5 5
Quality of service 5 5

My recent order

I just made an order about 3 weeks ago from as a recommendation from a friend. I received the tires within 5 days and exactly what I wanted. And much less expensive than other online retailers I have used in the past. Thanks for the quick service & excellent prices. It's well worth the wait.

Sep 16, 2019

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