I ordered a pair of Sidi MTB Shoes, from here, because of the resonable price, but was not made aware that they were coming from Italy and therefore subject to custom charges of over £50. Which made them more expensive than the other sites.May 24, 2021
Response from our Staff
thank you for leaving us feedback regarding your shopping experience.
Our company is based in Italy indeed and the address of our headquarters is indicated in the "Contact us" section. In no instance is our intention to hide this fact to our customers.
It is also noted in the cart that the shipment is being delivered from the EU and that there may be custom or handling fees depending on the value of the order.
We remain available for further assistance.