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4.7

/5

Use of website practicality 45
Quality of service 25

Hidden Charge

I am satisfied with the product but the service makes me mad due to extra bill of 57 SAR during FedEx delivery without prior notice.

Dec 30, 2020
Use of website practicality 55
Quality of service 55

Excellent service

Ordering from non uk I was concerned however, after doing research decided to purchase a Garmin 1030 as the price was excellent. Fast delivery in under a week and just in time for Xmas. Will definitely be using again and recommending to others

Dec 29, 2020
Use of website practicality 15
Quality of service 15

No reply to question

No answer to 5 questions and my negative feedback has been deleted

Dec 24, 2020
Use of website practicality 55
Quality of service 55

Amazing service

I ordered some break pads over the weekend. Ordered arrived via FedEx on Tuesday of the following week. Excellent lead times and great pricing. Will definitely buy from Lordgun again

Nov 10, 2020
Use of website practicality 55
Quality of service 55

Absolutely fantastic

Bought some Vittoria MTB tyres, sealant and valves. All considerably cheaper than the uk. Paid for fed ex delivery and arrived on the exact day promised and all items were perfect.... what more could you ask for. Absolutely spot on and will definitely be using again. Well done & Thank you !

Nov 04, 2020
Use of website practicality 15
Quality of service 25

Return

Regarding order on 12.10.20 n° 20.710.036.321 it was not made clear at the order that this item would not be available until 15.12.20 and therefore I wish to cancel my order and demand my money back. Please confirm this will be done as soon as possible.

Oct 19, 2020
Use of website practicality 15
Quality of service 25

Poor communication

I placed an order on 12.10.20 n° 20.710.036.321 but I have heard only that the order is in preparation. There is no opportunity to find out when the order will arrive. Your website has no contact link. I need to know what is happening with my order and when it will arrive.

Oct 15, 2020
Use of website practicality 35
Quality of service 15

Delivery Time

I ordered on Friday. Paid £7.50 postage! Tuesday has been and gone and still no package. Disgraceful. It had better arrive today. I won’t be using you again

Oct 14, 2020
Use of website practicality 55
Quality of service 55

Excellent service

I never purchased anything from Lordgunbicycles.co.uk before i bought my S-WORKS SL frameset. The frameset wasn't in stock but kept me informed right up to the point it left their premises. It arrived 1 day early . The DHL tracking was excellent. So happy with my purchase.

Oct 13, 2020
Use of website practicality 55
Quality of service 55

Great service

Ordered a few times from this company even tho they are in a different country there service is second to none great prices and fast postage will be back soon thank you guys

Oct 10, 2020